MTN IS NOT TAKING US EVERYWHERE WE GO

MTN IS NOT TAKING US EVERYWHERE WE GO

I have heard on radio and from friends and also read from the newspapers especially Daily Graphic about how MTN, a mobile service operator has been disappointing its customers within the last few weeks in the areas of prompt connectivity, the MTN zone and other stuffs.

About the MTN’s free night calls facility, the least said about it the better. I am a journalist with the Information Services Department in the East Mamprusi district, Gambaga and a sensitive customer of MTN. I can confidently report without doubt that MTN’s network in this district has almost been off from the first week of November to date and it seems nothing is being done about it.

We people in Gambaga and other villages of East Mamprusi can hardly make and or receive calls to or from other networks. In some cases, many youths operating the MTN unit transfer business called on my office to do a story telling the world how MTN has taken them for a ride. Why? Because they invested in stocking units to their but constant network failure prevents them from recouping their investments and possible profits.

On the same network, one has to try multiple times before can be delivered or at least, hang in the pending box for some minutes before delivery. There are times one must make certain necessary calls but it is at those same times that MTN automated voice will often respond “the number you are dialing is either switched off or out of coverage area”.

I have been a customer of MTN for the past five years and I must say I really like the network but if nothing is seriously done to swiftly rectify their frequent network jam-ups, I will advise myself and my colleagues on the network who will readily heed my advice.

Advise: at least the PR unit of MTN should come out with reasons for the recent network hitches else the mobile service operator will be throwing dust into our eyes by claiming to take us everywhere we go when indeed, the reception fails to follow us everywhere we go.

PETER ATOGEWE WEDAM
Journalist, Information Services Dept.
East Mamprusi District, GAMBAGA
Blog: atogewe.blogspot.com

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